Silver
1–249 points
- Email support
- Free returns within 7 days of receipt
- Exclusive offers by email
Loyalty program
Compare member benefits
Earn 1 point for every €10 spent. Points are added to your account automatically and never expire. Unlock more benefits as you move through the programme.
Gold
250–999 points
Everything in Silver, plus:
- Priority support
- Free returns within 30 days of receipt
- Access to the Touvita community
Platinum
1,000+ points
Everything in Gold, plus:
- WhatsApp support
- Fastest available shipping option included
- Previews of upcoming drops
- A one-time exclusive Platinum member bag
Elite
Invitation only
Everything in Platinum, plus:
- Direct contact with the founders for Q&As
- Priority access to selected unavailable items
- Vote on future clothing
- Complimentary access to Touvita fashion shows
| Tier | Silver1–249 points | Gold250–999 points | Platinum1,000+ points | EliteInvitation only |
|---|---|---|---|---|
| Email support | Included | Included | Included | Included |
| Free returns within 7 days of receipt | Included | Included | Included | Included |
| Exclusive offers by email | Included | Included | Included | Included |
| Priority support | Not included | Included | Included | Included |
| Free returns within 30 days of receipt | Not included | Included | Included | Included |
| Access to the Touvita community | Not included | Included | Included | Included |
| WhatsApp support | Not included | Not included | Included | Included |
| Fastest available shipping option included | Not included | Not included | Included | Included |
| Previews of upcoming drops | Not included | Not included | Included | Included |
| A one-time exclusive Platinum member bag | Not included | Not included | Included | Included |
| Direct contact with the founders for Q&As | Not included | Not included | Not included | Included |
| Priority access to selected unavailable items | Not included | Not included | Not included | Included |
| Vote on future clothing | Not included | Not included | Not included | Included |
| Complimentary access to Touvita fashion shows | Not included | Not included | Not included | Included |